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Managed Protect

Managed firewall and network detection

If nobody has reviewed your firewall rules since it was installed, it's probably letting in more than you think. We configure it properly, keep it patched and watch the traffic behind it.

Platforms
Multithe major business firewall brands
Firmware
Scheduledupgrades tracked against vendor advisories
External test
[x]independent perimeter pentest
Sites
Multi-siteone policy across every office

01 / The problem

A firewall is only as good as its rules.

Rules pile up

Temporary rules become permanent and broad rules go unreviewed. The firewall slowly lets more through.

Firmware falls behind

Vendors patch serious firewall flaws often. An unpatched firewall is a known hole at the edge of your network.

Nobody watches inside

Once an attacker is past the perimeter, most firewalls don't see them move from machine to machine.

02 / What’s included

From ruleset to network detection.

Configuration

Design and hardening

Least-privilege rules, with intrusion prevention, application control, encrypted traffic inspection and geo-blocking set up properly.

Management

Ongoing management

Change requests, health monitoring, log review and troubleshooting, handled by our engineers.

Patching

Firmware and patching

We track vendor advisories and upgrade firmware on an agreed schedule, sooner for critical flaws.

Connectivity

VPN and site links

Site-to-site tunnels and remote access set up and maintained.

NDR

Network detection and response

NDR (network detection and response) watches traffic inside your network for signs of an attacker moving around.

Validation

External pentest

An independent test of your perimeter, so you have evidence it's locked down, not just configured.

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03 / How it works

From audit to assurance.

  1. Audit We review your current configuration, rules and firmware and list the risks.
  2. Harden We remove old and overly broad rules and switch on the right protection features.
  3. Manage and watch Changes, firmware and health checks run on a schedule, with NDR watching inside.
  4. Test An external pentest checks the perimeter, and we fix what it finds.

Plenty of firewalls are installed. Far fewer are configured.

How ITB manages firewalls

04 / Why ITB

Configured, patched and proven.

Most firewall problems aren't the box. They're rules nobody reviews and firmware nobody updates. We do both, on a schedule.

What it takesDo it yourselfWith ITB
Ruleset reviewsWhen someone remembersOn a schedule
Firmware upgradesAfter the vendor advisory, eventuallyTracked and planned
Platform knowledgeOne person, one platformEngineers across the major platforms
Seeing inside the networkNot usuallyNDR, feeding our SOC
Proof for auditorsScreenshots and hopeChange logs and an external pentest

· 05 / Questions

Managed firewalls, plainly answered.

Q01 Which firewalls do you support?

The major business firewall platforms. We can take over the firewall you have, or help you choose a new one. The Solutions pages list the vendors we work with.

Q02 Can you manage several sites?

Yes. We manage multi-site set-ups, including hub-and-spoke and SD-WAN, with one consistent policy across every site.

Q03 What is NDR, and do we need it?

NDR (network detection and response) watches traffic inside your network, not just at the edge. It spots attackers moving between machines. It matters most when you have servers or devices that can't run endpoint protection.

Q04 What if we need an urgent change?

Emergency changes are handled as a priority. Every change is logged, so you have an audit trail.

Q05 Can you work with our IT team?

Yes. We offer fully managed, co-managed or support-only, depending on how much your team wants to keep.

Related services

Assess & assure

Penetration Testing

Tests the perimeter we manage, and everything behind it.

See the service
Protect

SWG / SSE / ZTNA

Protects people who work outside the office network.

See the service
Detect, respond, recover

Managed SIEM / SOC

Firewall and NDR alerts, watched and acted on.

See the service
Detect, respond, recover

Vulnerability & Critical Patch Management

Patching for the rest of the estate.

See the service

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