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Managed Detect, respond, recover

Managed backup and disaster recovery

If ransomware hit tonight, could you restore tomorrow? We keep immutable, off-site copies of your data and rehearse the recovery with you.

Backups
Immutablecan't be changed or deleted in the retention period
Coverage
M365 + serversplus endpoints and Google Workspace
Restore tests
Every [x] monthsproved, not assumed
Recovery targets
Agreedper workload, in writing

01 / The problem

A backup you've never restored is a hope.

Ransomware goes for backups first

Attackers look for backup copies and delete or encrypt them before they touch live data.

Microsoft 365 isn't a backup

Microsoft keeps the service running. Recovering a deleted mailbox or a wiped SharePoint site is on you.

Restores go untested

Many teams have never tried a full restore. They find the gaps on the worst day to find them.

02 / What’s included

Copies they can't touch. Recovery you've rehearsed.

Immutable

Immutable off-site backup

Copies held off site that can't be changed, encrypted or deleted until retention ends, even by an admin.

SaaS

Microsoft 365 and Google Workspace

Exchange, SharePoint, OneDrive, Teams, Gmail and Drive, restorable down to a single email or file.

Infrastructure

Servers, VMs and endpoints

Physical servers, VMware, Hyper-V, cloud workloads and laptops, managed from one platform.

DRaaS

Disaster recovery as a service

Your critical systems started in the cloud during an outage, so the business keeps running while we repair.

Monitoring

Daily monitoring

We check backup jobs every day and fix failures before they become gaps.

Assurance

Restore tests and recovery rehearsals

Regular test restores, plus a planned recovery run-through with your team.

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03 / How it works

From first backup to a rehearsed recovery.

  1. Assess and set targets We map your data and agree RPO (how much data you can lose) and RTO (how long you can be down).
  2. Deploy and protect Agents and cloud connectors go in, with retention and immutability set to your targets.
  3. Monitor and test Daily checks on every job, and regular test restores to prove the data comes back.
  4. Rehearse recovery We run the recovery with you, time it against your targets and fix what slows it down.

Everyone has backups. Fewer have restored from them. We make sure you have.

How ITB runs backup

04 / Why ITB

Backup run by a security team.

Most backup is sold as storage. We treat it as your last line of defence against ransomware, and run it alongside the controls that stop the attack.

  • Immutable copies: protected copies attackers can't delete, even with admin access.
  • Tested, not assumed: restore tests and recovery rehearsals on a schedule we agree with you.
  • One provider for the whole incident: the team that runs your backup can also run your SOC and incident response.
  • One service, many workloads: Microsoft 365, Google Workspace, servers, VMs and endpoints under one contract.

· 05 / Questions

Backup and DR, plainly answered.

Q01 What does immutable backup mean?

An immutable copy can't be changed, encrypted or deleted until its retention period ends. That holds even if an attacker gets admin access. It means ransomware on your network can't reach your last good copy.

Q02 Does Microsoft 365 need backing up?

Yes. Microsoft runs the service, but protecting your data is your job. Retention settings and the recycle bin don't cover every case, such as a malicious deletion found weeks later.

Q03 How quickly can we recover?

A single file or email usually comes back in minutes. A full server or site depends on how much data there is. We agree recovery targets per workload at the start, then test against them.

Q04 What's the difference between backup and disaster recovery?

Backup gives you copies to restore from. Disaster recovery starts your critical systems somewhere else, usually the cloud, so you keep working while the main site is fixed.

Q05 Will this help with Cyber Essentials, ISO 27001 or cyber insurance?

It helps you show evidence. Insurers and auditors commonly ask about backups, offline or immutable copies and restore testing. Our monthly reports and test records answer those questions.

Related services

Detect, respond, recover

IRaaS

The team that leads the incident while backup brings you back.

See the service
Detect, respond, recover

Managed SIEM / SOC

Spots the attack before it reaches your backups.

See the service
Protect

EDR / XDR / MDR

Stops ransomware on the endpoint so you restore less.

See the service
Detect, respond, recover

Security Control Validation & Red Teaming

A wargame is a good way to test your recovery plan.

See the service

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