Managed Protect
Security awareness training and phishing simulation
Your email filters will miss something eventually. When they do, one of your people decides what happens next. We train them to make the right call.
- Training
- Monthlyshort modules, minutes not hours
- Phishing tests
- Monthlytailored to your business
- Follow-up
- Automaticfor anyone who clicks
- Evidence
- Reportsfor Cyber Essentials, ISO 27001 and insurers
01 / The problem
The filters catch most of it. Your people catch the rest.
Phishing still gets through
Attackers write convincing emails and register lookalike domains. Some will reach an inbox, however good your filtering is.
Annual training fades
An hour of slides once a year is forgotten by spring. Habits change through short, regular practice.
Auditors and insurers ask for proof
ISO 27001 and many cyber insurance policies expect awareness training. They also want evidence that it happened.
02 / What’s included
Training, testing and the evidence to show for it.
Short training modules
Monthly lessons on phishing, passwords, social engineering, data handling and mobile devices. Each one takes a few minutes.
Phishing simulations
Realistic test emails built around the attacks your sector sees, including fake versions of your own suppliers and systems.
Follow-up training
Anyone who clicks a test gets a short lesson on what they missed, straight away. No naming and shaming.
Risk scores and reports
Completion rates, click rates and risk scores by person and team, tracked month on month.
Policy templates
Acceptable use, password, email and remote working policies to adapt and adopt.
Dark web credential alerts
We look for staff credentials in breach dumps, so you can force a reset before they're used.
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03 / How it works
From first test to lasting habits.
- Baseline We run a first phishing test to see where you stand today.
- Set up We load your users, agree the schedule and pick content that fits your business.
- Run monthly Training and phishing tests go out each month, with follow-up for anyone who clicks.
- Report and adjust You get a monthly report, and we change the campaigns as your people improve.
Blaming people for clicking doesn't work. Giving them practice does.
How ITB runs awareness training
04 / Why ITB
Training people actually finish.
We run the whole programme, from platform to reports. You don't have to schedule a campaign or chase a completion rate.
- Fully managed: Platform set-up, campaign scheduling, content choice and reporting are all ours.
- Tailored tests: Simulations based on your sector and suppliers, not stock templates staff spot at once.
- Measurable: Risk scores tracked over time give leadership a clear picture of progress.
- Joined up: We also run email security, so tests reflect what's really reaching your inboxes.
· 05 / Questions
Awareness training, plainly answered.
Q01 How often do training and phishing tests run?
Usually once a month each. We can change the frequency to suit you. Short and regular beats long and annual.
Q02 Can you tailor the phishing tests to us?
Yes. We build scenarios around the attacks your sector sees, including fake emails from your own brand and suppliers.
Q03 What happens when someone clicks a test?
They get a short training module on the thing they missed, straight away. Results are for you and us, not for public league tables.
Q04 Do Cyber Essentials or ISO 27001 need this?
ISO 27001 expects awareness training, and many cyber insurance policies ask for evidence of it. Our reports give you that evidence.
Q05 Will it annoy our staff?
Modules take minutes, not hours, and tests are spaced out. Most people find it more useful than an annual slideshow.
Related services
Email & Collaboration
Stops most phishing before your people ever see it.
See the serviceCyber Essentials & IASME
Certification that awareness training supports.
See the serviceCompliance: ISO 27001 & CAF
Our reports help evidence the awareness controls.
See the serviceManaged SIEM / SOC
Catches what happens if a real phish is clicked.
See the service· [Placeholder]
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